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POLICIES

Shop policies

Last updated on December 29, 2018


Shipping

Tesser Designs uses USPS First Class or Priority Mail to all 50 states.

Items will be shipped within 3 business days. Unless we are on the road to an art fair, we typically ship within 24 hours.

International Shipment - please contact us by email before ordering.


Payment options

Secure options

All major credit cards

Shopify accepts all major credit cards

Shopify keeps your payment information secure. Sharon Tesser LLC shops never receives your credit card information


Returns & exchanges

I gladly accept returns and exchanges

Please contact me immediately if you are concerned or not completely satisfied

Inform me within 7 days of delivery if you intend to return an item

Ship items back within 14 days of delivery

Cost of item and original shipping will be refunded upon receipt of returned item in original condition

I don't accept cancellations but please contact me if you have any problems with your order


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders


Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value (unless damage was caused by shipper).

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